Information We Collect

When you submit a form on this site — an inquiry, a career interest, a newsletter signup — we collect the details you provide, such as your name, email address, phone number, company, and message.

Like most websites, we also collect certain information automatically, including your IP address, browser type, pages visited, and referring site, through cookies and similar technologies.

How We Use Your Information

We use your information to respond to your inquiries, provide the services you request, send communications you have opted into, and improve our website and services.

Sharing of Information

We do not sell your personal information. We share it only with service providers who help us operate our business (such as our email platform and analytics tools), with our affiliated hotels within the Valencia Collection, and where required by law.

Cookies & Analytics

This site uses cookies and analytics tools to understand how visitors use our pages and to improve the experience. You can control cookies through your browser settings; disabling them may affect some site features.

Data Security & Retention

We use commercially reasonable safeguards to protect your information and retain it only as long as needed for the purposes described here or as required by law.

Your Rights & Choices

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, or to opt out of certain uses. To exercise these rights, contact us using the details below.

Changes to This Policy

We may update this policy from time to time. The current version will always be posted on this page with its effective date.

Contact Us

Questions about this policy or your information? Email info@valenciagroup.com or write to Valencia Hotel Group, 4400 Post Oak Parkway, Suite 2800, Houston, Texas 77027.